If you're stuck or have a question, you can message our team from your account, or phone or email us.

On a computer, select the help icon at the right of the top bar (1).

You can also select your name at the bottom of the menu and choose Help (1). On a phone, this is the way in: select More, then your name, then Help.

If you've allowed live-chat cookies, Help opens a chat window with our team. Otherwise it opens our contact page. To change this, see Choose your notifications and cookie settings.

The contact page, We're here to help!, asks for your First name, Last name, Email and Message. When you're signed in, your name and the email address on your account are already filled in, so we can find your account. Change the email if you'd like us to reply somewhere else; we reply by email.

Back to your account (1) above the form takes you back to your Home page.

All four boxes are needed. If you miss one, the form tells you which: Enter your first name, Enter your last name, Enter a valid email address or Enter a message.

Describe what you need in Message (1). If it's about a lesson or a booking, include the tutor's or client's name and the date. Then select Send (2).

You'll see Message sent (1): "Thanks for contacting us. We'll be in touch shortly!" We'll reply to the email address you gave.

Select Send another message to write again; your name and email stay filled in. Back to your account (2) takes you to your Home page. If you weren't signed in, this button reads Back to tutorspot.co.uk and takes you to our website.

Under Other ways to reach us on the contact page:

On a phone, select the number to call us or the address to start an email.