Skip to main content

Choose your notifications and cookie settings

How we tell you about new messages by email and text, how to turn on text messages, and how to change your cookie choices.

A
Written by Adam Bedford

You can choose to get a text message as well as an email when someone messages you, and change which cookies Tutorspot may use.

1. Open Notifications

Select your name at the bottom of the menu (1), then Notifications (2). On a phone, select More first.

The account menu, with the account button marked 1 and Notifications marked 2

2. Email notifications

Under New message notifications, Email is always on. We email you when a message is still unread a few minutes after it arrives, so you won't get an email for messages you've already read in your account.

3. Turn on text messages

Text messages need a mobile number. If you haven't added one, the SMS box is greyed out with Enter a mobile phone number to enable SMS notifications. Select Add one (1) to go to Personal details, add your Mobile phone and select Save.

SMS greyed out, with the Add one link marked 1

Back on Notifications, tick SMS (1), then select Save (2).

SMS ticked, marked 1, with Save marked 2

You'll see Notification preferences updated. To stop text messages, untick SMS and select Save again.

The Notification preferences updated. message

4. Change your cookie settings

The Cookies card on the same page explains that analytics and live-chat cookies are only set with your permission. Select Cookie settings (1). You can also find Cookie settings in the account menu and at the bottom of the sign-in page.

The Cookies card, with Cookie settings marked 1

The Cookies on Tutorspot panel opens at the bottom of the screen. Select Manage (1) to choose, Reject all (2) to allow only the cookies the site needs to work, or Accept all (3).

The Cookies on Tutorspot panel, with Manage marked 1, Reject all marked 2 and Accept all marked 3

In Manage, Necessary (always on) covers signing in and remembering your choices. Turn Analytics (Google Analytics) and Functional (Intercom live chat) on or off, then select Save choices (1). Back returns to the first view and Close leaves things as they were.

The Manage view with three switches, and Save choices marked 1

Good to know

  • Live chat with our team only works if you allow Functional cookies. Without them, Help takes you to our contact form instead. See Get help.

  • Select Read the cookie policy for the full details.

  • Your cookie choice is saved in the browser you're using, so you may be asked again on another device.

Related

Did this answer your question?