You can choose to get a text message as well as an email when someone messages you, and change which cookies Tutorspot may use.
1. Open Notifications
Select your name at the bottom of the menu (1), then Notifications (2). On a phone, select More first.
2. Email notifications
Under New message notifications, Email is always on. We email you when a message is still unread a few minutes after it arrives, so you won't get an email for messages you've already read in your account.
3. Turn on text messages
Text messages need a mobile number. If you haven't added one, the SMS box is greyed out with Enter a mobile phone number to enable SMS notifications. Select Add one (1) to go to Personal details, add your Mobile phone and select Save.
Back on Notifications, tick SMS (1), then select Save (2).
You'll see Notification preferences updated. To stop text messages, untick SMS and select Save again.
4. Change your cookie settings
The Cookies card on the same page explains that analytics and live-chat cookies are only set with your permission. Select Cookie settings (1). You can also find Cookie settings in the account menu and at the bottom of the sign-in page.
The Cookies on Tutorspot panel opens at the bottom of the screen. Select Manage (1) to choose, Reject all (2) to allow only the cookies the site needs to work, or Accept all (3).
In Manage, Necessary (always on) covers signing in and remembering your choices. Turn Analytics (Google Analytics) and Functional (Intercom live chat) on or off, then select Save choices (1). Back returns to the first view and Close leaves things as they were.
Good to know
Live chat with our team only works if you allow Functional cookies. Without them, Help takes you to our contact form instead. See Get help.
Select Read the cookie policy for the full details.
Your cookie choice is saved in the browser you're using, so you may be asked again on another device.






