You can message our team from your account, or phone or email us.
1. Open Help
On a computer, select the help icon at the right of the top bar (1).
Or select your name at the bottom of the menu, then Help (1). On a phone, this is the only way in: select More, then your name, then Help.
If you've allowed live-chat cookies, Help opens a chat with our team. Otherwise it opens our contact page. To change this, see Choose your notifications and cookie settings.
2. Fill in the contact form
When you're signed in, your name and account email are already filled in, so we can find your account. We reply by email, so change the address if you'd like the reply somewhere else.
Back to your account (1) takes you to your Home page.
First name, Last name, Email and Message are all needed.
Describe what you need in Message (1). If it's about a lesson or a booking, include the tutor's or client's name and the date. Select Send (2).
3. Message sent
You'll see Message sent (1). We'll reply to the email address you gave.
Back to your account (2) takes you to your Home page. If you weren't signed in, it reads Back to tutorspot.co.uk.
Phone or email
Under Other ways to reach us on the contact page:
Phone 01509 265623
Email info@tutorspot.co.uk
Good to know
You don't need to be signed in to use the contact page. It's linked as Contact at the bottom of the sign-in page.
If sending keeps showing Please try again., wait a while: one email address can only send a limited number of messages an hour. You can phone or email us instead.