Tutors don't see your contact details.
1. Open Personal details
Select your name at the bottom of the menu (1), then Personal details (2). On a phone, select More first.
2. Change what you need
First name and Last name: how you appear to tutors and on Tutorspot.
Email: where we send booking and payment emails, and the address you sign in with. Changing it needs your current password (see step 4).
Address: optional, but once you fill in any part, Address line 1, City and Postcode are needed.
Home phone and Mobile phone: optional. UK numbers don't need +44. You need a mobile number for text message notifications.
3. Save or discard
Select Save (3) to keep your changes, or Discard changes (2) to put everything back.
You'll see Settings saved at the bottom of the screen.
If a box turns red, nothing is saved until you fix it. For example, City can't be blank (1) if you've started an address, or Enter a valid phone number, like 07700 900123 or +44 7700 900123 (2).
4. Change your email address
When you type a new address in Email (1), a Current password box (2) appears. Type the password you sign in with now, then select Save.
If the password is missing or wrong, you'll see Enter your current password or Current password is incorrect, and nothing is saved.
Once it's saved, you sign in with the new address. We email your old address to say the email has changed. If you get that email and didn't make the change, reply to it or contact us straight away.
5. Change your password
In the Password card, type your current password in Current password (1), a new password of at least 8 characters in New password (2), and the new one again in Confirm new password (3). Select Change password (4).
If the two new passwords don't match, you'll see Password confirmation doesn't match password.
If you see Current password is incorrect, your password isn't changed. If you can't remember it, see Reset your password.
When it works, you'll see Password changed. You stay signed in on this device.
Good to know
Saving your details doesn't change your password, and changing your password doesn't change your details.
If you leave the page with unsaved changes, you're asked whether to stay or leave.
Tutors: how you meet clients (the online classroom or your own video link) is under Lesson preferences in the same menu. See Choose how you'll meet.