Cancel a reservation to stop having lessons with a tutor altogether. To miss one lesson, see Can't make a lesson? instead.
1. Open Cancel reservation
Open the reservation from Reservations, select ⋯ at the top, then Cancel reservation (1). You can also use ⋯ on the reservation's row in the list.
2. Read what cancelling means
Lessons in the next two weeks still happen and are charged. The page names your last lesson and how many later lessons will be cancelled (1).
3. Add a reason (optional)
Type a reason in Reason (2). Your tutor will see it.
4. Confirm
Select Cancel reservation (3), then Yes, cancel reservation. This can't be undone. Keep reservation takes you back without cancelling.
What happens next
The reservation page shows Cancelled, when you cancelled it and your reason. Your tutor sees the cancellation and your reason.
Lessons in the next two weeks stay in Lessons and are charged after they take place. Later lessons show Cancelled and Not charged.
Good to know
To skip a single lesson in the next two weeks, use Can't make it? on that lesson. See Can't make a lesson?
You can turn down a reservation that's waiting for you the same way, from ⋯ then Cancel reservation on its row.
To have lessons with the same tutor again later, ask them to send you a new reservation.



