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What you'll find on Home: things that need you, your next lesson, what's coming up and your tutors.

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Written by Adam Bedford

1. Read the greeting

Under the greeting (1) is a summary of your day, for example "1 lesson today · 2 reservations to review". The page has three cards: Needs your attention (2), Next up (3) and Your tutors (4). Coming up is further down.

Home, with the greeting, Needs your attention, Next up and Your tutors marked 1 to 4

2. Deal with what needs your attention

Needs your attention lists things only you can do, each with one button. If there are more than four, select Show … more.

Needs your attention, with Review marked 1, Review & accept on a reservation marked 2 and Review & accept on an extra lesson marked 3
  1. … asked to cancel a lesson: select Review. See Your tutor asked to cancel a lesson.

  2. … sent you a lesson reservation: select Review & accept. See Accept a lesson reservation.

  3. … added an extra lesson: your tutor added a single lesson to a plan you already have. Select Review & accept. See Accept an extra lesson.

Homework that is due or overdue also appears here, with Hand in.

If a lesson couldn't be charged, you'll see Your … lesson needs paying with the reason. Select Pay now (1). See Fix a payment that didn't go through.

Rows for lessons that need paying, with Pay now marked 1

If there's a problem with your saved card, select Update payment method (1).

A payment method row with Update payment method marked 1

3. Join your next lesson

Next up shows your next lesson and how long until it starts.

Next up, with Join lesson marked 1 and Details marked 2

When your tutor has added a video link, select Join lesson (1). See Join a lesson. Details (2) opens the lesson.

4. See what's coming up

Coming up lists the lessons after your next one, by day. Select a lesson to open it. Cancellation requested (1) means a lesson is waiting on a cancellation decision. All lessons (2) opens your full list.

Coming up, with a Cancellation requested label marked 1 and All lessons marked 2

5. Contact your tutors

Select a tutor's name to open their page, or the speech-bubble icon (1) to message them. See all (2) opens Your tutors.

Your tutors, with a message icon marked 1 and See all marked 2

Good to know

  • Before you have any lessons, Next up and Your tutors are empty.

    Home for a new account: You're all caught up, and empty Next up and Your tutors cards
  • Accepting a reservation or an extra lesson, or paying for a lesson, removes its row.

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