Reservations lists every lesson reservation you've sent. Use it to see what's booked, what's waiting for a client, and what has ended.
1. Open your reservations
Select Reservations in the menu. The list opens on your Active reservations, with the next lesson first.
If any reservations are waiting for a client to accept, a strip above the list says so (1). Select View to see them.
Each row shows the client and subject, the schedule and dates, the next lesson, how many lessons have been held, and your rate.
A label under the next lesson tells you when something needs attention, for example Not yet accepted for a single lesson the client hasn't accepted, or Cancellation requested.
2. Filter and sort the list
Use Status (3) to choose which reservations you see: All, Active, Pending, Paused, Completed or Cancelled.
Use Client (2) to show one client's reservations. Type in Search by name to find them.
Use Sort (4) to order the list by next lesson, client name, end date or rate.
With Status set to All, a Status column appears (1). Select Reset to go back to the default list.
3. Act on a reservation from the list
Select ⋯ on a row to View, Edit, Schedule single lesson, Pause lessons, View client, Message client or Cancel reservation. What you can do depends on the status. Select the row itself to open the reservation.
4. Understand each status
Every reservation's page has a Summary (client, subject, schedule, dates, number of lessons, duration and rate) and a Lessons card with Upcoming and Past tabs.
Status | What it means | What you can do |
Pending | Sent, waiting for the client to accept. No lessons are booked yet. | Message the client, Edit, or withdraw it with Cancel reservation |
Active | Accepted. Lessons are booked and billed as they happen. | Edit, Schedule single lesson, Pause lessons, Cancel reservation |
Paused | Upcoming lessons are cancelled and billing has stopped until you resume. | Resume lessons, Edit, Cancel reservation |
Completed | Every lesson has taken place. | Message the client |
Cancelled | Ended for good by you or the client. | Message the client |
Pending: the banner says Waiting for acceptance, who you sent it to and when (1). Total lessons says how many there will be once accepted.
Active: no banner. Your upcoming lessons are listed with their status.
Paused: the banner shows the date you paused and your reason (1). If you set a date to restart, it says when lessons resume by themselves.
Cancelled: the banner shows when it was cancelled, who cancelled it and their reason (1).
Completed: no banner. Past lessons are under the Past tab.
Good to know
The Reservations badge in the menu counts reservations waiting for a client.
A one-off reservation shows its single date and One-off lesson in the list.
To send a new one, select New lesson reservation at the top of the list.