Cancel a reservation when the lessons are ending for good. All of its upcoming lessons are cancelled and your client is told. If your client hasn't accepted the reservation yet, cancelling withdraws it.
Cancelling can't be undone. If you only need a break, pause the lessons instead. If the days or times are changing, edit the reservation.
1. Choose Cancel reservation
Open the reservation from Reservations. Select ⋯ at the top, then Cancel reservation (1). It's also in the ⋯ menu on the reservation's row in the list.
2. Check what will be cancelled and give a reason
The note at the top (1) says how many upcoming lessons will be cancelled and when the next one is.
Add a Reason (2) if you like; your client will see it.
Select Cancel reservation (3).
3. Confirm
In Cancel this reservation?, select Yes, cancel reservation (1). If you only want to change the days or times, select Edit the reservation instead.
You see Lesson reservation cancelled. The banner shows the date, who cancelled it and your reason (1).
Withdraw a reservation your client hasn't accepted
The steps are the same for a Pending reservation. The panel says This reservation hasn't been accepted yet; cancelling withdraws it. (1)
The confirmation asks Withdraw this reservation? Select Yes, withdraw it (1).
The reservation then shows as Cancelled, with your reason in the banner.
Good to know
Past lessons on the reservation stay as they were.
If your client cancels a reservation, the banner shows their name and reason.
To cancel one lesson, cancel it from its own page.